The UX of survival in the age of AI deepfakes

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A framework for Crisis Information Design. FAKE!!! This image was shared on social media and confirmed as fake by Snopes People can no longer tell the difference between real images and AI-generated ones. That’s not an opinion. It’s a finding from researchers at UC Berkeley and SUNY Buffalo, who demonstrated that AI-synthesized faces are now perceived … Weiterlesen

Your users aren’t human anymore; start building for agents today

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Disclaimer: although I am going to use industry examples from products I am building at Miro to illustrate key ideas in this piece, I am sharing my own POV, and I am not speaking on behalf of Miro. For decades, a single question has dominated startup boardrooms and venture capitalist pitch meetings: “What’s your DAU/WAU/MAU?” The … Weiterlesen

Breaking the echo chamber in your interface

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Your chatbot would praise your worst ideas. Here’s how to design interfaces that push back instead. Image based on Las Meninas by Velázquez (1656) Throwback to the last time this happened to you. You’re brainstorming with a chatbot. Somehow, every idea you throw out gets an enthusiastic response. First, it’s “great thinking!” Next, you hear “that’s … Weiterlesen

Scaling Learning Programs: 10 Lessons L&D Leaders Learned

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How L&D Leaders Successfully Scaled Learning Scaling learning programs sounds straightforward in theory. More learners, more courses, more platforms. In practice, it’s one of the most complex challenges Learning and Development (L&D) leaders face. What works for 200 employees often breaks at 2,000. What feels manageable in one region becomes chaotic across geographies. And what … Weiterlesen

Collective Learning In Education – eLearning Industry

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What Is Collective Learning? Collective learning is how a group or system creates, improves, and keeps knowledge. This knowledge lasts beyond any one person or cohort. That is the most practical collective learning definition, because it shifts the focus away from individuals and toward the learning system itself. So, what is collective learning in simple … Weiterlesen

When anyone can build anything

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AI coding tools are rewriting who gets to make software. The question isn’t whether that’s good. It’s what it does to the things we use every day. In 2023, a controlled study found that developers using GitHub Copilot completed a coding task 55% faster than those without it. That’s your 4-week sprint becoming a 2-week sprint. By … Weiterlesen