Why Unlearning Is As Important As Learning Traditional Learning and Development focuses on adding new knowledge and skills. But sometimes, it overlooks the equally crucial practice of leaving behind outdated assumptions, habits, and mental models that no longer serve you. In 2026’s L&D agenda, unlearning should be an entry of its own. Now, it isn’t … Weiterlesen
The Future of Design is Tackling Uncertain or EvenAmbiguous Problems Continue reading on UX Collective »
Why do people pay for smells? Why is everything nowadays vanilla? How to indefinitely earn money on the same product? Continue reading on UX Collective »
Reflections on the 2025 DNDA Summit and Don Norman’s vision for the next era of design, community, and artificiality. Continue reading on UX Collective »
When I first joined HubSpot’s Conversational Marketing team, most of our website chat volume was handled by humans. We had a global team of more than a hundred live sales agents — Inbound Success Coaches (ISCs) qualifying leads, booking meetings, and routing conversations to sales reps. It worked, but it didn’t scale. Every day, those … Weiterlesen
Opinion We are confusing motion with progress. In physics, this mistake has a name: speed without direction. In civilisation, it has a cost. Speed vs Velocity (generated with ChatGPT 5.2) Here’s a truth from physics that should concern every executive racing toward AI dominance: speed tells you how fast you’re moving. Velocity tells you how fast you’re … Weiterlesen
Recapping 2025’s Thought Leader Insights We’ve had the honor and privilege to speak with some of the world’s leading experts in L&D over the years. While some have highlighted the role of AI in the future of learning, others have focused on blended training experiences and the return of classroom training. However, each and every … Weiterlesen
Weekly curated resources for designers — thinkers and makers. “I never decided to go all in on AI, it just kept showing up. (…) I wasn’t forced. I didn’t plan it. It was just inevitable. When you get a sharp knife, you don’t keep cutting with the blunt one. But somewhere along the way, I started noticing that this … Weiterlesen
How AI Rewrote The Playbook For L&D And What’s Coming In 2026 2025 will be remembered as the year Learning and Development didn’t just evolve—it accelerated. The rapid infusion of AI into learning workflows, the rise of learning engineering mindsets, and a renewed focus on measurable business impact reshaped how organizations design, deliver, and evaluate … Weiterlesen
The Best HR And Payroll Software In 2026 Managing Human Resources (HR) and payroll is a vital but time-consuming job for any business. As companies grow, handling payroll, tax filing, employee benefits, and compliance becomes more complex. HR and payroll software can make these tasks easier by automating key functions. This article will discuss the … Weiterlesen