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L&D KPIs Are Lying To You: Operational Signals Matter More
The L&D Metrics That Actually Matter For decades, Learning and Development (L&D) has relied on a familiar set of KPIs to prove value. Completion rates. Training hours delivered. Certifications earned. Engagement scores. Smiley sheets. Adoption percentages. They are easy to measure. Easy to report. Easy to defend. And dangerously misleading. Most L&D KPIs don’t tell … Weiterlesen