Digital Skills

A tale of UX, AI, and medical practices AI generated image. This month, I discovered that two of the medical practices I frequent have taken the “AI” plunge, and not in a good way. A bit of research led me to discover that more and more health care providers are adopting AI answering services or … Weiterlesen

A practical introduction to typography — from anatomy and spacing to legibility and alignment — for designers who want to create type that reads beautifully and feels intentional. Typography isn’t just about picking a pretty font. It’s the craft of shaping written language into a visual experience — how words look, breathe, and interact on … Weiterlesen

A single fault in the cloud revealed just how connected and dependent we’ve all become and why good UX must plan for failure. Press enter or click to view image in full size When AWS falters, the ripple reaches everywher — from banks to coffee apps. On the 20th of October 2025, a major global … Weiterlesen

Designing experiences that belong in a conversation After understanding the broader impact of the Apps SDK, designers can start thinking about how to shape these experiences in practice. Designing for the SDK means clearly defining who the users are, what their goals look like in context, and which parts of their workflow feel most natural … Weiterlesen

Music has always been important in my household, I have fond and vivid memories of mornings starting off the day with my dad playing Otis Redding’s Sitting on the Dock of the Bay on the record player. Songs have always been a source of connection for me and my Dad, he’d send me over his … Weiterlesen

If you’ve used an AI product recently, you probably know that the technology is incredible. The UX? Not so much. Maybe you’ve gotten comfortable writing prompts or using simple one-click tools. But as AI interfaces start to take different forms, many of them are still kinda hard to figure out. Navigating them can be overwhelming. … Weiterlesen