Digital Skills

When design stops asking why and starts asking “can AI do it?”

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When design stops asking why and starts asking, “Can AI do it?” This advice is why designers are quietly losing strategic influence. We optimized AI interfaces for confidence. Organizations learned that confidence replaces judgment. Image Credit: Author. The question dropped into the Slack channel before the user research summary. Before the problem was clearly defined. Before anyone … Weiterlesen

How to choose in 2026

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Selecting an email marketing automation platform goes far beyond choosing where marketers will send emails. The right tool becomes the backbone of lifecycle marketing — powering personalized workflows and driving revenue. Email marketing automation platforms help businesses send targeted, personalized emails at scale by automating workflows, segmenting audiences, and integrating with CRM and ecommerce tools. Get Started with HubSpot's Email Marketing Software for Free

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Beyond the waterfall state: why missions need a different decision-making architecture

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Why government keeps forcing uncertainty through systems designed for stability — and what an alternative might look like In a previous article, I argued that the UK government is structurally unfit for uncertainty — taking 21st-century challenges, evaluating them with 20th-century tools, and responding within 19th-century institutions — built for a different time, and for different kinds of problems. And, if Labour’s … Weiterlesen