Blank pages, Researcher-in-the-loop, Design’s craft crisis

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Weekly curated resources for designers — thinkers and makers. “Interface design has known this for decades. It’s baked into one of the oldest usability heuristics in the field — Jakob Nielsen’s sixth, recognition rather than recall, which asks designers to minimize memory load by making elements, actions and options visible, so that nothing has to be carried from one part … Weiterlesen

The call for an agentic standard: We need to stop shipping the same form four different times

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One description, four renderers. That is the whole argument in a picture. Every assistant draws its own way, and the bill lands on the people who already maintain your button component. This is a call to arms to fix this. Connecting was the easy part and the plumbing is close to settled for MCP Servers, which followed … Weiterlesen

Design has outgrown the traditional designer

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Why design education must reconsider the kind of student it imagines. Photo by shraga kopstein on Unsplash For decades, design offered artistically inclined students an appealing compromise. They could pursue a practical career without giving up creativity. Someone with visual talent learned typography, composition, color, image-making, and a collection of professional tools. With enough skill, that … Weiterlesen

UX in 2027 may be less about interfaces and more about behavior

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The signals I see today point to more adaptive interfaces, more delegated actions, and a larger responsibility for designers to define the limits From fixed interfaces to adaptive systems: UX increasingly defines how software interprets, responds, and acts. Image generated with AI by OpenAI, art-directed by Lucas Camara. The most important change in UX may not be … Weiterlesen

Neuroqueering design practice

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A look into design as a craft through the lens of neuroqueering. Illustration by Kristina Gushcheva-Keippilä I remember reading Robert Chapman’s Empire of Normality at a strange threshold: in my mid-twenties, a few years into design as a profession, still in a pandemic haze, and on the precipice of what felt like great change. I … Weiterlesen

Rethinking success beyond the corporate stairs in the world of design

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How AI, metrics, and career anxiety are reshaping design An endless staircase for endless metrics. Planning a linear ten-year ascent assumes the steps will remain stable. When corporate staircases twist into unpredictable loops, real career resilience comes from knowing when to step off the track. (image source: Cleffmann) I was helping my direct report prepare … Weiterlesen

AEO mentions vs. citations: Key differences explained

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If you’ve been tracking your brand’s presence in AI-generated answers, you’ve probably noticed something confusing: your brand name shows up all the time, but that traffic isn’t materializing. The reason is usually the gap between an AEO mention and an AEO citation, and if you’re measuring the wrong one, you’re missing most of the picture. … Weiterlesen

AI has a hospitality problem money can’t fix

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Technological efficiency meets high-end service: a luxury hotel lobby where AI-driven recommendations are seamlessly integrated into the check-in process, offering convenience while raising questions about the role of the human touch. Everyone’s spending a fortune making AI smarter. Hospitality and retail solved the part that actually matters, decades ago. The biggest tech companies on earth will spend … Weiterlesen