The feature was fine. So why did users keep hiding it?

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The retention killer that never shows up in a requirements doc. This image was the consumer-generated collage of the ‘typical MISSHA user’ at the time: loud, immature, trying too hard, and far removed from the identity consumers actually aspired to. The consumer imagery shown here reflects perceptions of a specific product line at a particular … Weiterlesen

Rethinking leadership, Judgment as bottleneck, Ethical UX for machines

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Weekly curated resources for designers — thinkers and makers. “Design leadership is currently suffering from a bad case of mechanical thinking. We talk endlessly about cross-functional alignment, product development and operations, and predicting roadmaps. But mechanical systems are brittle. They crack the second an executive stakeholder pivots strategy, a competitor drops a new AI feature out of nowhere, … Weiterlesen

You already know how to make it accessible

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A translation guide for designers who think accessibility is a separate skill set Every year, WebAIM crawls the home pages of the top one million websites and runs them through an automated accessibility scanner. The 2026 results, published this spring, found errors on 95.9% of home pages, averaging 56 detectable accessibility barriers per page. That number … Weiterlesen

How to become an AI Designer

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A realistic guide to shipping your own designs. Your company wants you to use more tokens. Engineers are shipping faster than you can prototype. Vibecoded slop is all over your LinkedIn feed. Agents are the future. Figma’s over. Anthropic just released Claude Design. Taste is everything. Eng just shipped another PR! Design is dead. Actually, you … Weiterlesen