The board is not the game
Your AI product has pieces, cards, and screens. Nobody designed the game. Continue reading on UX Collective »
Digital Skills
AI democratized the answer, not the understanding
Producing an answer became efortless. Knowing whether it is right did not. Continue reading on UX Collective »
Past form, future use
On letting fifty centimeters speak three hundred years Continue reading on UX Collective »
The T-shaped UX professional is giving way to the polymath architect
One seat now does the work of the whole row. The shift the T-shaped model never planned for. Al assisted. What happens to UX specialists with narrow skills when AI collapses the distance between idea and execution, and depth alone no longer pays the rent? Here’s what you need to do. Polymath (n.): a person whose … Weiterlesen
Access is not mastery
The GUI democratized computing. The prompt interface democratized the GUI. Continue reading on UX Collective »
How difficult could it be to design a chatbot?
Harder than you think. And higher stakes than most people building them realise. If you work in product, you probably care about NPS. Customer satisfaction. Retention. The usual levers. A culturally misaligned chatbot will hurt all of those — and that’s reason enough to care. But here’s a finding that makes it more complicated. A study across Germany, South … Weiterlesen
A shortlist of one: how AI became our shopping adviser
Search once returned a page of options. Now it delivers a verdict. That looks like convenience, but it is also a transfer of judgement, from us to a system we cannot inspect. A few years ago, buying an office chair meant suffering for it. You opened a dozen tabs, read strangers bickering about lumbar support, squinted … Weiterlesen
What it really feels like to be a digital accessibility advocate
Why the quietest voice in the room is the one that can save your company from a multimillion-dollar lawsuit, a shattered brand reputation… Continue reading on UX Collective »
The digital Kowloon
What a walled city in Hong Kong can teach us about the future of AI development. And why vibe coding might be a regression to the 1990s, with better tools. There is a photograph taken in 1989 of Kowloon Walled City from above. It looks less like a neighborhood and more like a geological formation — a dense, … Weiterlesen
“What computers can’t do” — and what designers should
Don’t skimp on the creative struggle. Improve your code literacy to elevate agentic execution. Continue reading on UX Collective »