The users were confident, but wrong. Here’s how to design for that.
How to design around confusing terminology, and users who feel confident about it Continue reading on UX Collective »
Digital Skills
The hidden culture of AI
AI isn’t culturally neutral. Whose culture are you designing for? Continue reading on UX Collective »
The death of the deliverable
AI didn’t kill the wireframe; it exposed that the wireframe was never really the point Continue reading on UX Collective »
How to say no when a friend asks for a discount
How thinking about price can connect to much bigger things. Continue reading on UX Collective »
The UX Double Diamond is dead, and in AI only one survives for software
Two diamonds drawn for a world where the second one cost real money. Both the double diamond and design thinking priced building as the risky step, and that price collapsed. What’s left is a one-page brief and a wider generation step. The Design Council launched the Double Diamond model in 2004: two diamonds, problem then solution, … Weiterlesen
For the Designless
On the value of cultural references, and the cost of losing them at scale. Photo by Yonghyun Lee on Unplash A designer is not an artist. A designer is a commercial problem-solver, hired to take a client’s half-formed intent — a vibe, a feeling, a vague sense of “make it look professional” — and give it form. That is the job … Weiterlesen
Five eras of UX, First drafts, Logos made of data, Voice AIUX patterns
Weekly curated resources for designers — thinkers and makers. “There are two famous lines about history, and UX earns both. George Santayana wrote that those who cannot remember the past are condemned to repeat it. The version usually credited to Mark Twain is gentler: history doesn’t repeat itself, but it often rhymes. I like that one better.” Five eras … Weiterlesen
The real reason everyone hates the viral AI food slop images
We’ve always made food look better than it is. So why does it feel different when AI does it? Continue reading on UX Collective »
You’re not behind. The feed is built to make you feel that way.
Almost everyone in tech thinks the rest of the industry is further ahead. Most of them are wrong, and for the same reasons. Continue reading on UX Collective »
Your first draft now has a log
Workplace surveillance has reached the one place it couldn’t: the thought before the thought. Cover image: generated by the author with AI. People tell AI what they tell no one else. A 2024 study with the fitting title Trust No Bot went through real conversations between people and language models and found health, money, relationships and work … Weiterlesen