Digital Skills

Mastering an AI tool isn’t learning its correct use. It’s learning to bend it to how you already think — and that kind of mastery is personal, divergent, and never finished. Diagram illustrating that mastering an AI tool is divergent and personal: the same instrument, shaped by the designer (D) who holds it, becomes five things only … Weiterlesen

People do two things online. They are either consuming content or navigating to it. You want people to spend more time engaging with your content and less time struggling to find it. A great information architecture (IA) tells a story, creates flow, and aids discovery for the people using your products or services. Is this how … Weiterlesen

The illusion of completion and the birth of the ghost Continue reading on UX Collective »

The new product mandate. Continue reading on UX Collective »

We’ve all lived a version of this story. You start small — asking AI to refine an email. Then something a little harder, like writing a function in a language you barely know. Then a whole feature. Eventually you give it access to your files, your calendar, your codebase. At first it feels like an intern. Then it … Weiterlesen

Re-designing mocks is slowly becoming the bulk of design work Continue reading on UX Collective »

You can get there, but it’s about making the effort. The next decade of user experience work is not about prompting better, it’s about owning the systems, the white space, and trade-offs nobody has mapped yet. Most designers I talk to already use AI every day. It makes them so much faster. Sketching faster. Doing research faster. Writing copy faster. … Weiterlesen

Productive computing has had a number since 1982. Every AI product missed it, and agents missed it by minutes. Editor’s note: I wrote this article from firsthand experience as a founder and engineer. Disclosure: I co-found Chrome extensions that sit next to major AI chat products. Some of the user behaviors described below are behaviors I … Weiterlesen

How colors manipulate our brain, and why switch them up? A deep dive into M&M's product tactics and controversies. Continue reading on UX Collective »