Digital Skills

Burned out from proving design’s value? Let’s change the conversation Press enter or click to view image in full size Original, non AI-generated cover art Neither I, you, nor anybody else can convince an executive to invest in user experience. — Jared M. Spool, “Why I can’t convince executives to invest in UX (and neither … Weiterlesen

This concept is not only mine to share; the minister of the digital affairs of Taiwan, Audrey Tang, explained with some major wins in his announcement. Modernising democratic roles Modernising democracy also means modernising our roles within it. A healthier system depends on shared participation, not hierarchy Citizens — Stay curious, seek holistic truth, and … Weiterlesen

Fewer people than ever are willing to dig through old customer insights Press enter or click to view image in full size Photo by Karola G: https://www.pexels.com/photo/students-painting-on-brown-paper-7692893/ “What I’m keen to try is repurposing old user research and hooking it up to an AI agent. It won’t replace talking with customers, but it might help … Weiterlesen

“Psychological safety isn’t about being nice — it’s about being real.”— Amy Edmondson, The Fearless Organization (2019) The Human Side of Discovery Here’s the thing most organizations miss: judgment doesn’t develop through better frameworks. It develops through vulnerability. When you admit “I was wrong about this assumption” without fear, when you kill ideas you love … Weiterlesen

Trust is one of the most fragile and fundamental basis of any interaction. Since prehistoric ages, humans had to decide on whether the place they are in is safe to stay in or not, if the strangers they meet on their way are safe to be around or not, and if the berries they were … Weiterlesen

13 min read · 19 hours ago They are the invisible grammar behind every interface, the logic that makes visual language readable and coherent. Press enter or click to view image in full size Ebbinghaus illusion — Example created by Maxim Kich Welcome, my dear reader! Perhaps, just like me, you’ve searched the internet for … Weiterlesen

Is infinite scrolling a dark pattern? What’s the most effective intervention for screen addiction? Press enter or click to view image in full size Where does the blame for screen addiction lie: with designers or with users? Images by Daley Wilhelm via Canva. Ever drink more than you meant to? Have you ever drank even … Weiterlesen

We live in a world dominated by value narratives — stories that inform, inspire, or justify, linking action with meaning, like: Apple doesn’t just sell devices — it sells simplicity. Starbucks doesn’t just sell coffee — it sells belonging. Tesla doesn’t just sell cars — it sells a vision of the future. These iconic brands … Weiterlesen