No further questions… please.

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Daniel Kahneman and the feeling of being caught Daniel Kahneman I like a good reframe. Don’t you? It used to be that saying “I don’t know” felt like honesty. Why does it now feel like it means something else? Why do follow up questions feel like predetermined resentments? (a phrase I used on my first date with … Weiterlesen

The art of conversational flow

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Conversational Design based on effective communication. Conversational Flow seen between human and AI | Image credit: AI-generated with Google Gemini A lot is changing Like many other Product Designers in our field, I’ve been in the throes of rapid change on a number of levels due to the advent of AI. Roles are changing and adapting. Innovation … Weiterlesen

A designer’s field report on the Iconic blind spot in AI world models

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The Baron Munchausen trap. Baron Munchausen pulling himself and his horse from the swamp by his own hair — the original self-referential escape attempt. Image generated by Google Gemini. Image concept by the author. In my last post, I shared a surprisingly moving moment with my AI collaborator, Gemi (Google’s Gemini). By shifting into a designer’s mode of … Weiterlesen

The last interface, sycophancy in AI, design is how it wins

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Weekly curated resources for designers — thinkers and makers. “At the end of February, a report by Citrini Research caused major shockwaves through the software industry, sending the stock prices of heavyweight SaaS organisations like Atlassian and Slack to nosedive. The Citrini Report follows AI’s current trajectory and projects that 2028 will bring a self-inflicted corporate doom loop: … Weiterlesen

Your phone isn’t eavesdropping. The reality is stranger.

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The “phones are listening” conspiracy theory is only half the story. What’s actually happening raises harder questions. You’re having a conversation with a friend. Out loud, over coffee, nowhere near a keyboard. You mention a brand, a holiday destination, a product you’ve been vaguely thinking about. You don’t search for it. You don’t type it. … Weiterlesen

Reliability is the currency of opportunity in the age of AI

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As technology lowers the barrier to producing work, reliability becomes the trait that determines who gets recommended and ultimately hired. Image source: Adobe Stock The job market can feel uncertain, especially for designers early in their careers. Students and junior professionals are often told to constantly learn new tools, skills, and technologies to stay competitive. But … Weiterlesen