Digital Skills

On a Bruno Munari picture book, an old Buddhist phrase, and an empty field in the middle of a town Continue reading on UX Collective »

Rethinking UX as we start designing for agents and automation “User” has traditionally meant one thing: a person. The user is someone who navigates an interface, scans text/visuals, and makes decisions. UX/UI has always been about “reducing friction” between humans and the products they use. But UX and the design process are heavily evolving. In … Weiterlesen

AI chat made the conversation addressable and the message ephemeral. Knowledge work needs the opposite. Editor’s note: I wrote this article from firsthand experience as a founder and engineer. Disclosure: I co-founded AI Toolbox — a Chrome extension that adds per-message bookmarking and full-text search to major AI chat products. Engelbart’s 1968 NLS could already jump to … Weiterlesen

Weekly curated resources for designers — thinkers and makers. “The way we talk to technology has always said something about us. We barked commands at early voice recognition software. We typed queries into search engines like telegrams. Now we chat, negotiate, apologize, and occasionally vent to systems that, by any reasonable measure, couldn’t care less. What’s changed isn’t … Weiterlesen

GenAI navigation on shaky ground. Continue reading on UX Collective »

Google just promoted you. The architecture below has already shipped. Visual 1 — Delegated Presence. Generated with Gemini. Halfway through the Google I/O 2026 keynote, I closed the lid of my laptop. I waited. The instinct to open it again did not arrive. That had not happened to me in thirty years. I rewound the stream. Sundar Pichai had just said … Weiterlesen

Deceptive patterns are wasting your time and making you feel bad for trying to access basic support. Continue reading on UX Collective »

Mastering an AI tool isn’t learning its correct use. It’s learning to bend it to how you already think — and that kind of mastery is personal, divergent, and never finished. Diagram illustrating that mastering an AI tool is divergent and personal: the same instrument, shaped by the designer (D) who holds it, becomes five things only … Weiterlesen

People do two things online. They are either consuming content or navigating to it. You want people to spend more time engaging with your content and less time struggling to find it. A great information architecture (IA) tells a story, creates flow, and aids discovery for the people using your products or services. Is this how … Weiterlesen

The illusion of completion and the birth of the ghost Continue reading on UX Collective »