Digital Skills

A story from the field: the day safeguarding became real Laptop, phone and book chained together, symbolising safeguarding and data security in user research fieldwork. Source: Pexels. During a discovery project, I was visiting education settings across England to run in‑person research. That meant working inside real-world constraints: safeguarding processes, visitor protocols, staff availability, young people moving … Weiterlesen

We have decades of data proving design’s business value. So why do we still lose every budget fight? Generated using Midjourney I’ve watched it happen too many times. You spend weeks researching, prototyping, testing. The users love it. The data backs it. Then someone in the room says “I don’t like blue” or “my wife thinks … Weiterlesen

How researchers can define quality, guide prompts, and shape the value of AI outputs. AI agents, synthetic users, deep research, staying relevant as a UX researcher can feel like a challenge that resets every week. Teams across product, design, and engineering are moving faster than ever, often powered by the same underlying AI technologies. Prompt engineering … Weiterlesen

From chat to canvas to control panel: Understanding natural language interaction patterns For much of the history of software, users had to build a mental model of the system before they could use it effectively. You learned where things lived like which menu contained which action, which screen held which information, how different parts of … Weiterlesen

How writing can help tackle self-confidence issues in design Continue reading on UX Collective »

Weekly curated resources for designers — thinkers and makers. “To understand this moment, we must contextualise AI within the history of artistic tools and conceptual shifts, while simultaneously confronting the very real socio-economic and ethical challenges it poses to the creative ecosystem.” The algorithmic atelier →By Joshua Leigh Editor picks What I learned from Don Norman →From HCD to … Weiterlesen

“The medium is the message” — Marshall McLuhan Background art by Pierre-Auguste Renoir, 1876. Every era of product design on the web brings with it new design tools, these tools change how we design websites and also influences the next generation of design tools to come. I know it seems like a novel idea for some of you reading this, … Weiterlesen

What General Motors figured out in 1924, Apple perfected it with your smartphone Continue reading on UX Collective »

Getting to the bottom of why Apple products pair so naturally with Sony Continue reading on UX Collective »