Digital Skills

What happens when technology starts reshaping the minds using it? Meet the new class of cognitive biases AI is creating. We have spent decades cataloguing the ways the human mind trips itself up. Confirmation bias. The Dunning-Kruger effect. Anchoring. The list currently stands at over 180 documented cognitive biases, each a small, predictable glitch in … Weiterlesen

UX pattern research: Pinning, Favorites, Save for Later & Urgency Flags I forget to take the garbage out. Every Friday. Without fail. So I wrote it on the blackboard in my kitchen, not a reminder on my phone, not a calendar event, but a blackboard. I see it when I make coffee, when I wash the … Weiterlesen

An ancient diagnosis for a modern delusion. Saint Augustine of Hippo with his restless heart pierced by the light of Truth, painting by Philippe de Champaigne, 17th century The current narrative around artificial intelligence is built on a familiar promise of better predictions and outcomes. AI is positioned as a system that can reduce uncertainty and … Weiterlesen

Weekly curated resources for designers — thinkers and makers. “So much of our creative communication as human beings so deeply depends on the emotion, connection, and meaningful context created and consumed between the creator and consumer. If I (the author) tell you (the reader) I love you, that’s very different from someone you actually care about, someone you … Weiterlesen

What Pat Riley, Gregg Popovich, Phil Jackson, and Dawn Staley can teach us about building in the age of artificial intelligence, with Steve Kerr providing an assist I preferred the Kobe Bryant / Pau Gasol era of the Los Angeles Lakers because it was more fluid and creative than Shaq in the paint; it also showed … Weiterlesen

Let AI carry the weight of your product’s abstractions, so your users don’t have to. I still remember feeling awe-struck the first time I used ChatGPT. I knew it was the beginning of a new era, but I struggled to wrap my head around what it meant for design. Only after reading Jakob Nielsen’s piece “AI: … Weiterlesen

A look at whether efficiency is the answer to a failing dating culture Image created by AI tool ElevenLabs There’s a product I always find interesting. Many people feel like they have to use it. They install it, delete it, reinstall it. I’ve barely heard a positive word about it. Even the people who get what … Weiterlesen

Thoughtful AI implementation for UXR leaders Setting a vision will guide you and team to the right tools, in the right context. Source: Aurora-Alley on DeviantArt I’m an AI skeptic. That feels like a room-clearing and potentially career-limiting statement these days. I’ve been met with more than one uncomfortable silence from my colleagues. I call myself an AI … Weiterlesen